Broken promises

Well another day off work as I waited for mum to arrive.  The transport was booked for 11.00am, but instead she didn’t arrive home until just past 4.00pm!   By which time the driver couldn’t park and I had to collect her from down the road and push her in the wheelchair back to the house with her bag and a walking frame precariously balanced over the arms.  Not quite the welcome I had planned.

But just as well as the lunchtime carer didn’t turn up anyway.  In fact no carers turned up as they had all apparently been sent to the wrong door number!

In fact the whole week has been a disaster.  Despite ringing the Agency and making sure they had the correct details, we never once had the four visits a day which were promised.  At best we had two calls and mostly only one and no evening calls at all.  Thank goodness she didn’t go home on her own!

Eventually the Agency said they didn’t want to cover mum any more on the excuse that it was too for the carers to travel – yet my house was much closer to the transport links than my mum’s had been!  The carers said they were fine but blamed the management!  So the poor social worker was now left having to find a new Agency.  I did have to direct him away from one Agency in particular as they used to come, sign in, disappear to a private client or do their shopping and then return to sign out.

So it has been a nightmare having to do the caring myself alongside all the other stuff, like finding a new doctor, notifying everyone of change of address, arranging physio and OT appointments etc etc as well as being called out in the night and trying not to get the sack in the process. But I suppose at least she seems comfortable and is out of that care home.

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